Support
Professional support for founders using Scoutrun
Need help with access, billing, or a product question? Email our support desk and we'll route it quickly.
General support
Questions about your account, the Friday brief, access issues, or product fit. We usually reply within one business day.
Billing
For invoices, plan changes, cancellations, renewals, or payment issues, use the same support inbox so everything stays in one thread.
Partnerships and requests
If you want to discuss a partnership, custom research, or a workflow question, send the context and we will route it appropriately.
How to contact us
Email support@scoutrun.co with a short description of the issue and any relevant screenshots, account email, or invoice context.
For billing questions, use the same inbox with the subject line Billing question so we can respond faster.
If your question is about whether Scoutrun fits your workflow, include what you're building and what kind of opportunities you want to evaluate.
Response expectations
Clear answers, fast routing, one inbox.
We use one support address for product help and billing issues so nothing gets lost between teams.